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Elevating efficiency: Incquet Solutions' transformation with Zoho Creator
Solving operations challenges for IT Industry
Originally published on Zoho Creator Case Study | 23 December, 2023 | 12 Min Read
The Company: About Incquet Solutions
Incquet Solutions is an authorized Zoho Partner specialized in crafting tailored CRM and ERP solutions for businesses around the world. They’re a closely knit team of five skilled professionals based out of Pune, India. Founded in 2018, they use Zoho Creator as their primary tool to assist businesses in transitioning to their new digital ecosystem.
The Challenge: Chaos in operations
Before embracing Zoho Creator, Incquet Solutions struggled with operational disarray, due to fragmented task management and scattered time tracking across their diverse projects. Initially, their primary focus was on elevating user interfaces, capitalizing on their front-end expertise.
However, the surge in demand revealed a pressing issue—the absence of a unified system. This chaotic approach resulted in delays and invoicing challenges, and hindered overall growth. The need for a comprehensive solution was evident.
The Journey: The evolution of Incquet Solutions
Jayesh Sonawane was introduced to Zoho Creator in 2015, but other than being interested in its capabilities, he didn’t think too much of it. He then began his journey as a freelance developer in 2016. During this phase, an unexpected re-encounter with Zoho Creator gave him a renewed interest in low-code app development. While working on a business application on the platform, Jayesh was able to harness his front-end skills to enhance the app’s visual appeal. His curiosity and dedication to exploring the capabilities of Creator soon laid the foundation for what Incquet Solutions eventually became.
They initially started with a team of two developers, recognizing the potential of Creator to address their challenges. They introduced the platform to several organizations, showcasing how Zoho Creator could solve their business problems. This strategic move impressed their clients, leading to the expansion of the team.
The name “Incquet” is an acronym for “innovative,” “creative,” “quality,” “effective,” and “technology,” representing the core values of the company.
The Solution: Digitizing processes with a unified solution
Incquet Solutions has implemented over 100 ERP solutions for clients from 20+ countries and automated processes in 10+ industries. They initially leveraged Zoho Creator to build a comprehensive MVP (minimal viable product) system, which has now grown into a full-fledged ERP for their own operations. This transformation allowed them to consolidate tasks, enable precise time tracking, and generate accurate invoices.
Then, with the introduction of widgets in Zoho Creator, Incquet knew they could achieve more. They soon developed essential features inspired by tools like Trello, resulting in rapid task execution, simplified subtask management, and efficient project management.
Benefits & ROI: Growth with Zoho Creator
The adoption of Zoho Creator has significantly transformed Incquet Solutions’ operations and yielded remarkable returns on investment:
Enhanced efficiency
Tasks are completed 2-4x faster than before, translating into improved productivity across the board.
Global expansion
By delivering tailor-made solutions and employing a strategic approach, Incquet Solutions successfully reached a global customer base and attracted enterprise-level businesses.
Improved financials
Enhanced planning and collaboration resulted in boosted revenue streams and more efficient cash flows.
Cost savings
With Zoho Creator being accessible to diverse personas, Incquet Solutions was able to hire non-developers and turn them into experts with the platform.
Organization growth
Being a Zoho Creator Partner facilitated the transition from a freelance operation to a full-fledged organization, allowing Incquet Solutions to expand its product offerings and client base.
"We've even seen a developer from a mechanical background thrive with us. After just a few weeks of Zoho Creator and logical programming training, he started adding value to ongoing projects. Now, he leads solution implementations for multiple businesses."
Jayesh Sonawane
Co-Founder Incquet Solutions
Customer stories
Today, Incquet Solutions stands strong in its vision to help businesses digitally drive their operations. To shed more light on their journey, Jayesh shared with us a few interesting client cases that utilized Zoho Creator to its full potential.
BidList: Revolutionizing home improvement
BidList is a modern marketplace startup based out of the US that’s revolutionizing the home improvement industry. Since its establishment in 2020, the company’s main objective has been to streamline the home improvement experience by providing a seamless shopping platform for homeowners and contractors.
BidList leveraged Zoho Creator to build a comprehensive solution to manage their business processes efficiently, providing customers with precise quotes and project details.
To align their application with their website’s aesthetics and enhance user experience, BidList partnered with Incquet Solutions to customize the application’s front end, including complex widget configurations.
Leveraging Zoho Creator, BidList developed robust modules, including a quoting system and project management tool, while integrating other Zoho apps to improve operations and workflow. These enhancements resulted in substantial cost savings, equivalent to $300,000 per year.
Digital marketing agency: Transforming the digital journey
Based in California, this client is a full-service digital marketing agency for law firms. It assists hundreds of businesses with comprehensive digital marketing services like web designing, search engine optimization (SEO), pay-per-click (PPC), social media management, and other digital marketing strategies to enhance their online presence.
Struggling to maintain all its customer data and crucial information in one place, the agency partnered with Incquet Solutions to digitize their operations. They built a customized project management application on Zoho Creator to manage all their projects and track customer deliverables.
After implementing Creator, the company saw a significant improvement in their productivity, with tasks being completed 3X times faster than before. Integration capabilities allowed them to manage critical information for 250 clients in one application and streamline operations with other Zoho apps.
Looking forward: Exploring new avenues
Incquet Solutions has a strategic roadmap for the future, firmly anchored in their ongoing partnership with Zoho. Their unwavering commitment revolves around pursuing their mission to digitize their clients’ business operations through Creator.
They’re now actively engaged in exploring the vast potential of Zoho Creator widgets. This journey of exploration aims to unlock novel opportunities for innovation and customization, marking the next phase in their evolution.
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